The Thryv Product Releases Team
Business Center BC Settings

Multi-Factor and Package Update

AUTHOR: The Thryv Product Releases Team

What’s New?

1. Multi-Factor Authentication

(Launch Date: 5/22)

We are taking further steps in protecting our Thryv accounts by adding an extra layer of security and implementing Multifactor Authentication (MFA) to the Thryv Platform and all associated applications.

With our focus on continuing record setting levels of usage, and building the success of ThryvPay , this enhancement to improve the business data security is essential.​


+ Improved security: MFA provides an additional layer of security by requiring users to provide multiple forms of authentication, such as a password and a verification code sent to a mobile device. ​

+ Reduced risk of fraud: With MFA, even if an attacker obtains a user's password, they would still need to provide the additional authentication factor to access the account.​

+ Compliance with regulations: Many industries, such as finance and healthcare, are required to comply with strict security regulations, and MFA is often a mandatory requirement for meeting these standards.​

Steps to set up MFA:

Sign in to your Thryv account 

  1. You’ll be prompted to secure your account by using either SMS/Text or the Google Authenticator app.​

  2. Choose the type of authentication factor you want to use.​

  • SMS​

  • Google Authenticator App




2. 'All Services' option to Any Service Package

(Launch Date: 5/30)

Introducing our latest feature enhancement designed to provide greater flexibility for businesses offering service packages. ​

+ Instead of manually assigning each service to the "Any Service" package, the system can now automatically include all existing services in the package by default. This eliminates the need for you to go through the process of assigning services one by one.​

+ Whenever a new service is added to the catalog, the system now automatically updates the "Any Service" package to include the new service. This eliminates the need for manual intervention, ensuring that the package remains up to date with the latest offerings.​

Problems Solved!

Previously, you had to assign each service individually when creating an 'Any Service' package. With our new enhancement, we have introduced the "All Services" option, allowing you to include their entire service menu within a package effortlessly.

Furthermore, the feature automatically updates the package to incorporate any newly added services to the catalog, ensuring that the package remains up to date and comprehensive. This enhancement streamlines the package creation process and eliminates the need for manual service assignment, saving businesses time and effort.

Thryv Version 5.16.18

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