The Thryv Product Releases Team
Command Center CC Calls CC Settings Marketplace/App Market

Marketplace Apps and Command Center Updates

AUTHOR: The Thryv Product Releases Team

What’s New?

1. Insightly CRM Integration

(Launch Date: 02/28)

Insightly CRM is a cloud-based CRM and pipeline management tool provides users the ability to streamline a variety of pipelines, tasks and workflows, whether for sales and marketing teams or for general project management.​

Integrating Thryv + Insightly CRM will provide Thryv Clients with the following benefits: ​

  • ​Sync current and future contacts between the applications to keep Client records up to date and organized.​

  • ​Leads which convert to Clients will transition smoothly between the applications allowing timely nurturing and strengthen client relationships.

Read the article to learn more by clicking here

2. Zensurance offer

(Launch Date: 03/01)

** CA Accounts only

We have a new partner offer from Zensurance specific for our Canadian customers.​


  • Thryv Customers are eligible for a $40 Amazon Gift for completing a Zensurance Insurance application quote.

  • Trusted by 300k+ SMBs in Canada

Customized, low-cost insurance for small businesses.​

  • Commercial Property​

  • Errors and Omissions ​

  • General Liability ​

A dedicated claims team is available 24/7 

Read the article to learn more by clicking here

3. Command Center Text Registration Updates​​

(Launch Date: 03/06)

** US Accounts Only

New regulations have taken effect which require users to submit information about how they opt in their customers when registering to send texts​

  • Emergency release solves for new regulation​

The text message registration flow now contains two additional steps to collect the necessary info​

  • The fifth step in the process will require users to describe how their clients opt in to receive texts. Do they text a number? Do it on the phone? When making a sale? Only one example need be selected, even if clients use multiple calls-to-action (CTAs)​

  • The final step requires users to provide a link to an image showing how their call-to-action (CTA) is presented. This could be their site, a flyer, their vehicle – anywhere they offer to opt their clients in. It must be a valid URL showing the real-world call-to-action (CTA)

4. Command Center Delete Staff​​​

(Launch Date: 03/06)

Ability for Command Center Admins and Owners  to remove Staff to improve functionality and customization for users​

  • Admins and Owners can remove Staff from their Command Center account by selecting Delete in the Actions dropdown on the Security + Staff page in Settings

  • Deleted Staff can now be added to another Command Center, or create their own Command Center account

Staff are no longer limited to one Thryv account forever​

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